SASSA Status Check for Child Support Grant [2025]

Are you struggling to check your SASSA Child Support Grant status online in 2025? or you want to confirm if your  grant has been approved? Many caregivers face delays due to missing information, unclear processes, or system errors.

 This guide will show you the fastest and easiest ways to check your grant status, ensuring you receive your payments on time. Read on to learn step-by-step instructions, alternative methods, and what to do if your application is declined.

SASSA Child Support Grant [Status, Eligibility, Application]

The SASSA Child Support Grant provides R530 per month to assist low-income families. Eligible caregivers can apply for an R270 top-up if they are the primary caregivers of orphans. To check your grant status online, visit the official SASSA website, enter your ID number and registered phone number, and submit your request. Alternative methods include SMS, WhatsApp, or visiting a SASSA office.

Understanding the SASSA Child Support Grant

The SASSA Child Support Grant is a social assistance program designed to support low-income families in South Africa. The grant provides R530 per month to help caregivers cover essential expenses for children under 18 years old. The grant is means-tested, meaning only households earning below a specific income threshold qualify.

What is the Child Support Grant Top-Up?

The Child Support Grant Top-Up is an additional R270 per month available to primary caregivers of orphaned children. This top-up aims to provide extra financial assistance for families who take care of children without parental support.

Who Qualifies for the Top-Up?

• The child must be orphaned (both parents deceased).
• The caregiver must already receive the Child Support Grant.
• Legal guardianship or court-ordered foster care is not required.

How to Check SASSA Child Support Grant Status Online in 2025?

To check your SASSA Child Support Grant status online, follow these steps:

1. Check the SASSA Child Support Grant via Website

1. Visit the Official SASSA Website
   • Open your browser and go to https://srdcheckstatus.co.za/
2. Enter Your Details
   • Provide your 13-digit South African ID number.
   • Enter the cellphone number used in your grant application.
3. Submit Your Request
   • Click the “Check Status” button.
4. Review Your Status
   • The system will display one of the following:
     • Approved: Your grant is active, and payments are being processed.
     • Pending: Your application is still under review.
     • Declined: Your application did not meet eligibility requirements.

Check the SASSA Child Support Grant Balance

1.Steps to Check via USSD Code:

1. Dial *134*7737# on your mobile phone.
2. Enter your ID number when prompted.
3. Wait for a confirmation SMS with your grant status update.

Note: This method works on all South African mobile networks and does not require internet access.

2. Check the SASSA Child Support Grant via WhatsApp

SASSA allows applicants to track their grant status using WhatsApp.

Steps to Check via WhatsApp:

1. Save the SASSA WhatsApp number: 082 046 8553.
2. Open WhatsApp and send a message saying “Status”.
3. Provide your ID number and registered phone number when prompted.
4. You will receive a WhatsApp message with your grant status update.

Tip: Ensure you send messages from the same number you used during your grant application.

3. Check the SASSA Child Support Grant via SMS (Text Message)

SASSA also provides an SMS-based service to check the status of your Child Support Grant.

Steps to Check via SMS:

1. Open your phone’s messaging app.
2. Send your ID number to 32576.
3. Wait for a reply with your grant application status.

Note: SMS charges may apply, depending on your network provider.

4. Check the SASSA Child Support Grant via SASSA Call Center (Toll-Free Number)

You can also verify your Child Support Grant status by calling the SASSA helpline.

Steps to Check via Call Center:

1. Dial the SASSA toll-free number: 0800 60 10 11.
2. Select the option for “Grant Status” when prompted.
3. Provide your 13-digit South African ID number.
4. Listen to your application status update or ask the agent for assistance.

Tip: Calling early in the morning helps you avoid long waiting times.

5. Check the SASSA Child Support Grant via ATM (CashSend Users Only)

If you receive your Child Support Grant through CashSend, you can check if your payment has been processed at an ATM.

Steps to Check at an ATM:

1. Insert your SASSA card into any ATM.
2. Enter your PIN.
3. Select “Balance Inquiry” to check if your grant payment has been deposited.

Note: This method does not provide grant application status but only confirms if your payment is available.

By using these methods, you can stay updated on your SASSA Child Support Grant status without relying on the website.

How to Apply for the Child Support Grant and Top-Up in 2025?

Required Documents

• Your South African ID (or valid refugee permit).
• The child’s birth certificate.
• Proof of income (if employed) or affidavit of unemployment.
• Proof of residence.

Step-by-Step Application Process

1. Visit the nearest SASSA office with your required documents.
2. Complete the Child Support Grant application form.
3. Provide biometric data (fingerprints and ID verification).
4. Submit the application and wait for processing (30-90 days).
5. Receive an SMS confirming the outcome.

Common Reasons for Grant Delays or Rejections

• Incorrect or missing documents.
• Income exceeds the means test threshold.
• Incomplete application forms.
• Expired or invalid identification.

How to Appeal a Declined Child Support Grant Application?

If your application is rejected, you have 90 days to submit an appeal.

1. Request a reconsideration form from a SASSA office.
2. Complete and submit the appeal form with supporting documents.
3. Wait for SASSA’s response within 30 to 60 days.

Payment Schedule and Methods for Child Support Grants

Payment Method	Details
Bank Deposit	Payments sent directly to your bank account.
Post Office	Collect cash from designated Post Office branches.
CashSend	Withdraw funds from ATMs using a unique PIN.

Frequently Asked Questions

Q. Can You Receive Multiple SASSA Grants for the Same Child?

You cannot receive more than one Child Support Grant per child. However, you can qualify for a Care Dependency Grant if the child has a severe disability.

Q. How often should I check my SASSA Child Support Grant status?

It is recommended to check your status monthly before the payment date to ensure everything is up to date.

Q. What happens if my grant is suspended?

Your grant may be suspended due to outdated information or exceeding income thresholds. Update your details at a SASSA office to reinstate your payments.

Q. Can someone else collect the grant on my behalf?

Yes, a nominated person can collect the grant for you. They must provide a power of attorney document or a signed affidavit.

Q. Can asylum seekers apply for the Child Support Grant?

No, only South African citizens, permanent residents, or recognized refugees qualify for the grant.

Q. What should I do if I lose my SASSA card?

Visit a SASSA office with your ID to request a replacement card.