If you’re facing the “Referred Linked Risk Mobile” error while applying for the SASSA Social Relief of Distress (SRD) grant, your mobile number has likely been flagged as high-risk. This issue can prevent you from completing your application. Fortunately, there are steps to resolve it and ensure your SRD grant is processed successfully.
In this guide, I’ll walk you through the exact process to fix this error and get your application back on track.
How to Resolve the ‘Referred Linked Risk Mobile’ Error in SASSA SRD Grant? (Quick Answer)
To resolve the “Referred Linked Risk Mobile” error in your SASSA SRD grant application, first, contact SAFPS to check why your number is flagged. Submit your ID and proof of legitimacy to request removal. Once cleared, email SASSA at [email protected] with supporting documents. Follow up regularly and check your SRD status online or via WhatsApp to confirm the error is resolved.
Understanding the ‘Referred Linked Risk Mobile’ Error
The “Referred Linked Risk Mobile” error occurs when SASSA detects a security risk linked to the mobile number used in your application. This happens when:
- Your number is flagged for suspicious activity in fraud detection databases.
- There are discrepancies between your ID records and mobile details.
- Your number has been blacklisted due to prior fraudulent activities.
Since SASSA cross-checks applicant details against multiple databases, any risk indicator results in an automatic block. You won’t be able to proceed with your SRD grant application until the issue is resolved.
How to Clear a Flagged Mobile Number with SAFPS?
To resolve this error, you must contact the Southern African Fraud Prevention Service (SAFPS). They maintain records of flagged numbers and can assist in verifying your identity. Follow these steps:
- Contact SAFPS – Call or email SAFPS to inquire why your number is flagged.
- Provide Proof of Legitimacy – Submit a valid ID, proof of address, and any required documentation to confirm your identity.
- Request Removal – If you believe your number was flagged in error, ask SAFPS to remove it from their fraud watchlist.
- Follow Up Regularly – The review process can take time, so follow up to ensure progress.
Inform SASSA After Clearing Your Mobile Number
Once SAFPS clears your number, you must notify SASSA to reassess your application. Here’s how:
- Email SASSA at [email protected].
- Include supporting documents from SAFPS confirming the removal of your number from the flagged list.
- Mention your ID number and the details of your SRD application.
- Wait for Reassessment – SASSA may take a few weeks to update your status.
After SASSA processes your request, check your SRD application status to see if the error has been removed.
What If the Error Persists?
If your status still shows the “Referred Linked Risk Mobile” error after following the above steps, take these actions:
- Send a follow-up email to [email protected] requesting an update.
- Call the SASSA helpline and provide your ID number and application details.
- Visit a SASSA office to speak with an agent for further assistance.
How to Prevent Mobile Number Errors in Future Applications?
To avoid delays or errors in your SASSA SRD grant application, follow these best practices:
✔ Use a mobile number not previously flagged in fraud databases.
✔ Ensure your phone number matches your ID records exactly.
✔ Double-check the accuracy of your mobile number before submitting your application.
✔ Keep all documentation related to your phone number and SRD application.
✔ Apply early to allow time for resolving any potential issues.
By taking these precautions, you reduce the chances of your mobile number being flagged and avoid unnecessary delays in receiving your R370 SRD grant.
How to Check Your SASSA SRD Status?
Once the error is cleared, you can verify your SRD grant application status using these methods:
1. Online Status Check
- Visit the SASSA SRD website.
- Navigate to the status check section.
- Enter your ID number and mobile number.
- View your application progress.
2. WhatsApp Inquiry
- Send a message to the SASSA WhatsApp number.
- Provide your ID number to receive updates.
By regularly checking your status, you can confirm that your application is progressing smoothly and ensure that any remaining issues are addressed promptly.
Final Thoughts
Fixing the “Referred Linked Risk Mobile” error in your SASSA SRD grant application requires patience and proper steps. By clearing your mobile number with SAFPS, notifying SASSA, and following up, you can resolve this issue and continue your application process. Stay proactive, keep track of your application status, and ensure all details are correct to avoid future errors.
